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Mass Collections Solutions FAQ

  • What is Ecobank BankCollect?

    BankCollect is a quick and efficient receivables service. It gives you an easy way to mass collect money and follow all your transactions in real time.

  • Why my company or organization would need Ecobank BankCollect?

    If your company or organization handles a large volume of collections, you need to know about BankCollect from Ecobank. This quick and efficient receivables service has been designed with you in mind, giving you an easy way to mass collect money and follow all your transactions in real time.

  • Why choosing Ecobank BankCollect?

    It’s a multi-channel and multi-currency platform to help you manage customer payments

    • It’s a safe, secure and reliable service
    • It can be easily adapted to your organization
    • It’s designed to interface with both the bank and your company.

  • What are the advantages of Ecobank BankCollect?

    Your company or organisation will be able to increase your network of sales points and be where your customers are.

    • You’ll be able to receive client payments and partners directly to your accounts.
    • You’ll have real-time management of payments: who has paid, why, when, how much and any other relevant information to help you identify payments.

    So, whether you’re a company invoicing products and services or collecting donations, a wholesale distributor, school, university or non-Government Organization, or Municipality/local Government, BankCollect from Ecobank can help you. This essential service is available in branches (cash and cheques), or by using Ecobank cards for online transactions.

  • How does Ecobank BankCollect make collections practical and reliable?

    This new product offers different collection methods with or without credit card. Note:

    • Banking Collection: Collection at branch counters
    • Web Collection: Operations passed through WEB
    • Card Channel: Use of bank cards, either via an ATM or website.

  • What are the different methods of collection?

    Collection by species (cash)

    • Check cashing
    • Transfer payment

  • What is the scope /coverage of Ecobank BankCollect?

    • Centralized process for all Ecobank Group subsidiaries
    • Intra and inter-subsidiary collections

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