Services

The bank’s focus is on providing solutions-oriented, high quality products and services to its customers, comprising of individuals, small and medium scale companies, large local corporates, parastatals, non-governmental organisations and multi-national companies.

State-of-the-art technology, excellent customer service and a reliable telecommunication system constitute the backbone of the Group’s product delivery strategy. In addition to the traditional products and services, Ecobank offers innovative products and services including Mobile Banking, Remittance, Internet Banking, and the Pan-African Card payment gateway.

The aim is to consistently offer customers efficient, reliable and excellent service, and the Group operates a ‘’One Bank” construct, which aims at standardising the Group’s processes and procedures irrespective of geographical location or language differences.