Security FAQs

Security FAQs

• What are the benefits of installing Rapport?

  Locks down your connection – The software locks down your connection between your keyboard and Internet Banking.
  Safeguards your identity – Ensures that none of the information you input to Internet Banking can be seen by fraudsters.
  Built in protection for Ecobank – The software is already configured to protect Business Internet Banking and Personal Internet Banking.
  Protect other sites – You can set Rapport up to protect any website where you use personal data. Easy to install.
  Fast – Rapport installs in seconds and you will not need to restart your PC.
  Small footprint – Rapport is small and designed not to impact the performance of your PC.
  Ahead of the game – Rapport stops fraudsters in their tracks, without relying on constant s.
  It’s free – Ecobank is offering this software for free.
  Extra protection layer – It works alongside your existing antivirus, anti spyware and firewalls making your PC even more secure when accessing Internet Banking.
  

• What does Rapport do?

  Rapport locks down your browser once it connects to our website. The software prevents data being intercepted by fraudsters even if your computer is infected by viruses or malware.

• Why is Rapport required?

  Fraudsters are becoming more and more sophisticated and there is often a period of time after a new virusTrojan is d where it will not be detected by even the best security packages. Fraudsters use this window to try and gather Internet Banking logon details and other details which allow identity theft.

• What is Rapport?

  Rapport is a free piece of security software which is used to establish a secure communication tunnel between your keyboard and our Internet Banking services. It is designed to complement your antivirus, anti spyware and firewall software making your use of Internet Banking more secure.