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Select one
Benin
Burkina Faso
Burundi
Cameroon
Cape Verde
Centrafrique
Chad
Congo
Cote d'Ivoire
DR Congo
France
Gabon
Ghana
Guinea Bissau
Guinea Conakry
Kenya
Liberia
Malawi
Mali
Niger
Nigeria
Rwanda
São Tomé and Príncipe
Senegal
Sierra Leone
South Africa
Tanzania
The Gambia
Togo
Uganda
Zambia
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TOP 5 MOST VIEWED FAQs
Q:
I want to check my balance online
I want to check my balance online
A:
You will need to be signed on by filling an internet banking form. Please visit your branch and the customer service will assist you
Q:
Please how can I apply for a job in your company
Please how can I apply for a job in your company
A:
Kindly visit our website (careers from www.ecobank.com) or follow directly the link: http://tbe.taleo.net/NA3/ats/careers/apply.jsp?org = ECOBANK&cws = 1
Q:
How can I open an account with Ecobank?
How can I open an account with Ecobank?
A:
You can apply in any of our branches, Ecobank Kiosk, or from our Direct Sales Agents
Q:
How can I access my new account on internet? I mean signing up for internet service when I am a new account holder. Thanks
How can I access my new account on internet? I mean signing up for internet service when I am a new account holder. Thanks
A:
kindly approach your branch and fill out the application form. Thanks
Q:
Can I check my balances on the phone?
Can I check my balances on the phone?
A:
Yes, through your relationship officer or subscribe to sms alerts
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Q:
Are customers provided with a pin code?
Are customers provided with a pin code?
A:
Yes, customers are provided with a Rapid Transfer transaction reference number.
The reference number is unique to each transaction.
Q:
How secured is the service?
How secured is the service?
A:
The service is very secured.
Q:
Is the service available only in Africa?
Is the service available only in Africa?
A:
It is available in all African countries where Ecobank is available.
Q:
Why are some questions asked from walk-in customers sending a certain amount of money?
Why are some questions asked from walk-in customers sending a certain amount of money?
A:
Ecobank wishes to ensure transactions are compliant with international money laundering laws
Q:
Do we have a daily maximum amount to send through Rapid Transfer?
Do we have a daily maximum amount to send through Rapid Transfer?
A:
The limits vary from one country to another. But transactions do not exceed 10,000 US dollars.
Q:
What are sending and receiving costs
What are sending and receiving costs
A:
No fee to receive, the sender bears the cost.
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